Terms and Conditions for the Loyalty and Reward App.
1. Introduction
Welcome to MyRewards App, a loyalty and reward application operated by PTCL Group and created
specifically for U.
2. Eligibility: The app is available to subscribers of PTCL Group be it be a user of Ufone
Services or PTCL Services or Both.
3. Subscription Pack:
Daily Pack: Priced at Rs. 5, Auto-Recursive
Weekly Pack: One-time subscription, Priced at Rs. 35
Monthly Pack: One-time subscription, Priced at Rs. 58
4. Affinity Deals: Upon subscribing to any of the above packs, users can access affinity deals
from our partners. The Operator reserves the right to modify or terminate any deal at any time without
prior notice.
5. Earning Rewards: Rewards can be earned based on the telecommunication spend of the subscriber.
No fee is required to earn rewards. Rewards will be credited to the user's account as per the criteria
set by the Operator.
6. Redeeming Rewards: Rewards can be redeemed from a special catalogue created for users. The
catalogue items are subject to availability and can be changed at the Operator's discretion. Redeemed
rewards are non-transferable and cannot be exchanged for cash.
7. Auto-Recurrence: The Daily Pack is auto-recursive and will renew every 24 hours unless
canceled by the user. Users can cancel the auto-recursive subscription at any time via the app
settings.
8. Termination and Modification: The Operator reserves the right to modify or terminate the
loyalty and reward program at any time without notice. Users will be notified of any significant changes
to the Terms via the app or SMS.
9. User Conduct: Users agree to use the app in a lawful manner and not to engage in any
activities that could harm the Operator or other users. Any fraudulent activity will result in immediate
termination of the user's account and forfeiture of all rewards.
10. Privacy Policy: By using the app, users agree to the collection and use of their personal
data in accordance with our Privacy Policy.
11. Limitation of Liability: The Operator shall not be liable for any direct, indirect,
incidental, special, or consequential damages arising out of the use or inability to use the app. The
Operator is not responsible for any issues arising from partner deals.
12. Governing Law: These Terms shall be governed by and construed in accordance with the laws of
Pakistan.
13. Contact Information: For any questions or concerns regarding these Terms, please contact us
at
support@econceptions.mobi